Frequently Asked Questions (FAQs)
What is Hajurko Sathi Traders?
Hajurko Sathi Traders is a Nepal-based multi-vendor online marketplace where multiple sellers can list their products and customers can shop safely from anywhere in Nepal using a user-friendly platform.
How can I place an order on Hajurko Sathi Traders?
Simply browse products, add items to your cart, proceed to checkout, and place your order. You can choose Cash on Delivery (COD) or other available payment options during checkout.
Do you provide Cash on Delivery (COD) service?
Yes. We provide Cash on Delivery service across Nepal. You can pay in cash when your order is delivered to your doorstep.
Do you deliver all over Nepal?
Yes. We deliver products to all major cities and rural areas of Nepal with reliable delivery partners and very affordable shipping charges.
How much is the delivery charge?
Delivery charges are kept as low as possible and may vary depending on your location, product size, and seller. Exact shipping cost is shown during checkout.
What is the “Listen to Product” feature?
Hajurko Sathi Traders offers a unique “Listen to Product” feature where customers can listen to product details in both English and Nepali languages. This helps users understand products easily with just one click.
Is the website available in Nepali language?
Yes. Our website supports Nepali language translation, allowing customers to browse products comfortably in Nepali. Product information can also be listened to in Nepali audio.
How can I become a seller on Hajurko Sathi Traders?
You can register as a seller by clicking on the “Become Seller” option. After registration and verification, you can start listing your products and selling online.
Is it free to become a seller?
Yes Seller registration is free, simple and affordable. We will charge our platform charge as commission (5%) on each product only once your items sold. So you don’t need to pay anything extra than commission.
How do sellers receive payments?
Sellers receive payments within 48 hours of order completion successfully based on agreed settlement cycles. Payments are handled securely and transparently by the platform.
What if I receive a damaged or wrong product?
If you receive a damaged or incorrect product, you can contact our support team immediately. We follow a clear return and refund policy to protect buyers.
Is Hajurko Sathi Traders safe to use?
Yes. We use secure systems, verified sellers, and transparent processes to ensure a safe and trustworthy shopping experience for both buyers and sellers.